Privacy policy

CODE: BS-SGC-PO-05 | REVISION: 07 | ISSUANCE DATE: 31-DEC-2025
DOCUMENT TITLE: COMPREHENSIVE PRIVACY NOTICE

COMPREHENSIVE PRIVACY NOTICE

BRYAN SEGURIDAD Y HERRAMIENTAS S.A. DE C.V.

I. IDENTITY AND DOMICILE OF THE RESPONSIBLE PARTY

In compliance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and best e-commerce practices, you are hereby informed that Bryan Seguridad y Herramientas S.A. de C.V. (hereinafter "The Responsible Party"), with domicile to hear and receive notifications at:

Villahermosa, Centro, Tabasco, Mexico.
Main attention channel: [email protected]
Phone: (800) 536 27 31

Is responsible for collecting your personal data, the use given to it, and its strict protection under banking security standards and current regulations.

II. PERSONAL DATA WE COLLECT

To provide our services and comply with security standards, we collect:

  1. Identification and Contact Data: Full name, shipping and billing address, email, and phone number.
  2. Patrimonial and Financial Data: Payment information processed in encrypted form and purchase history. We do not store nor have access to your full credit or debit card numbers.
  3. Navigation Data (Technical Shielding): IP address, browser type, approximate geolocation, and purchasing behavior through cookies and tracking pixels.

III. PURPOSES OF THE TREATMENT

To guarantee your right to decide about your data, we distinguish two types of purposes:

A. Primary Purposes (Necessary for the Service):
You cannot oppose these if you wish to make a purchase, as they are indispensable:

  • Processing, shipping, and delivery of orders.
  • Fiscal invoicing and fraud prevention (payment validation).
  • Risk analysis, credit solvency evaluation, and reporting of payment behavior to Credit Information Societies (Credit Bureau).
  • Transactional notifications (order confirmation, tracking guide).
  • Compliance with warranties and customer service.

B. Secondary Purposes (Marketing and Growth):
These are optional, and you may reject them without affecting the delivery of your products:

  • Sending newsletters, exclusive offers, and new product launches.
  • Personalized advertising (Remarketing) on digital platforms.
  • SMS marketing and abandoned cart notifications.

IV. DATA TRANSFER AND TECHNOLOGICAL PARTNERS

Your personal data may be transferred and treated by third parties ("Processors") strictly necessary for the operation, under strict confidentiality contracts:

  1. E-commerce Platforms: Providers of secure infrastructure hosting our online store and guaranteeing encryption of your navigation (SSL Certificates).
  2. Certified Payment Processors: Financial institutions and payment gateways managing charges under banking standards (PCI-DSS).
  3. Logistics and Shipping: National and international prestige parcel companies for order delivery.
  4. Credit Information Societies: For credit history consultation and reporting of payment behavior (positive or negative) derived from commercial credit relationships.
  5. Digital Marketing Tools: Analysis and advertising platforms for quality measurement and offer personalization, always under your consent.

V. ARCO RIGHTS (ACCESS, RECTIFICATION, CANCELLATION AND OPPOSITION)

You have the right to know what data we hold (Access), correct it (Rectification), eliminate it (Cancellation), or oppose its use (Opposition).

To exercise these rights, send a request to our Privacy Department at the email:
📧 [email protected]

Your request will be attended to within a maximum period of 20 business days.
Note: Cancellation of fiscal or transactional data may be limited by legal obligations before the SAT.

VI. COOKIES AND TRACKING POLICY

We use our own and third-party cookies to analyze traffic and improve your experience.

  • Essential Cookies: Necessary for the shopping cart to function and for site security.
  • Marketing Cookies: Used to show you relevant ads. You can configure your preferences through our Cookie Banner or your browser settings.

VII. PROMOTIONAL COMMUNICATIONS AND OPT-OUT

At Bryan Safety, we respect your inbox. You have full control over the promotional communications you receive:

  • Email (Newsletter): In all our promotional emails, you will find a visible link in the footer titled "Unsubscribe". By clicking on it, your address will be automatically removed from our marketing list, although you will continue to receive transactional emails about your orders (confirmations and shipping guides).
  • Mobile Messaging (SMS): By entering your phone number at checkout, you agree to receive order alerts and occasional offers (max. 4 per month). You can stop these messages at any time by replying with the word STOP.
  • Costs: Standard message and data rates may apply according to your carrier for those not corresponding to this company.

VIII. CHANGES TO THE PRIVACY NOTICE

We reserve the right to update this notice due to legislative changes or new technical requirements. Updates will always be available on our official website.